Instructor
Debrah Martin
Debrah Martin is the President of the International Coaching Centre Inc. and an expert in interpersonal communication who consults, trains and coaches in the private and public sectors.
When, Where How much?
When: Date not set
Where: 1900 Merivale Road,
Suite 206, Ottawa
How much: $675 (+tax)
Testimonials
"The outline was great and the teacher was great"
"The practical exercise in the afternoon was very educational!"
"The instructor and the participants were both great!"
"A very friendly environment"
"The structure of the workshop was very easy to follow and enjoyable"
BRIEFING FOR RESULTS: GETTING HEARD (G005)
WHY SHOULD YOU ATTEND?
Decisions in the public sector are often made on the basis of briefings conducted by policy analysts, political staff and managers at all levels of the organization. The quality of the decisions that are taken therefore often depends on the quality of those critically important briefings. And, with the fast pace of change in public sector organizations, staff members are frequently given a very short time in which to prepare for and conduct a briefing. This informative and experiential workshop will appeal to: staff members who want to prepare quickly for an upcoming briefing; those who want to improve the quality of their oral briefings; and those who want to decrease their reliance on visual aids (such as decks) to conduct briefings that get results. Maximum of ten participants per workshop
WHAT WILL YOU LEARN?
- Essential steps in preparing to conduct an oral briefing (and checklist tool)
- Techniques on reading quickly
- Key elements of persuasion
- Skills for monitoring the audience to ensure that the briefing gets results
- Language of clarifying and advising
- Ensuring agreement on next steps
- Follow-up and constant improvement: evaluating the quality of a briefing
WHAT WILL YOU TAKE AWAY?
- Workbook with checklists
- Exercises and handouts
FEDERAL GOVERNMENT COMPETENCIES
- Thinking Things Through: Innovating through analysis and ideas
- Engagement: Working effectively with people, organizations and partners
- http://www.tbs-sct.gc.ca/tal/kcl/ekl-eng.asp
| Agenda | |
|---|---|
| 8:45 - 8:50 | Introductions and Workshop Overview |
| 8:50 - 10:00 | Before the Briefing: Preparing to brief Baseline assessment of briefing skills and experience; context for briefings that get results; identifying desired briefing outcomes (defining “results”); key elements of persuasion; knowing your documents, knowing your audience and knowing yourself; techniques on reading quickly. |
| 10:00 - 10:15 | Break |
| 10:15 - 11:30 | Case Study: Developing a Briefing that gets Results Participants working in pairs will begin to prepare a briefing for later presentation to the group; briefings are to be based on documents distributed to participants OR on documents brought to the session by participants; instructor-lead feedback and discussion. |
| 11:30 - 12:30 | During the Briefing: Getting Results Leaders’ decision-making styles; advance organization; language of advising and clarifying; monitoring for feedback; planning next steps (action plan template); introduction of the briefing checklist tool. |
| 12:30 - 13:30 | Lunch |
| 13:30 - 15:00 | Case study (continued) Participants apply checklist as they continue preparing their briefing; identification of each pair’s desired feedback; pair presentations to the group and instructor-led feedback and discussion. |
| 15:00 - 15:15 | Break |
| 15:15 - 16:15 | After the Briefing: Evaluation and
Follow-up Presentations to the group continue; instruction on how to evaluate a briefing; introduction of post-briefing self-evaluation tool; tips on visual aids (decks); re-assessment of skills |
| 16:15 - 16:30 | Wrap-up and Workshop Evaluation Participants will complete a short evaluation |