MAXIMIZING COLLABORATION ACROSS GENERATIONS (G043)

Complete List > Communication Across the Generations

WHY SHOULD YOU ATTEND?

Generational differences at work are a new reality of the Canadian workplace. Differences in communication styles, communication preferences, leadership, employee engagement, approaches to work or working in teams are a sample of some of the workplace interpersonal challenges of an increasingly generationally-diverse workplace. In the federal government, more than 50% of public servants are over 45 while Generations X and Y account for some 31%. The average age of an executive is 50. And the composition of the public service is changing as the Canadian workforce itself becomes more diverse (Demographic Changes Facing the Federal Public Sector http://www.tbs-sct.gc.ca/nou/n20070417-eng.asp ).

In this one-day workshop, participants will have the opportunity to explore generational differences as a way of leveraging generational diversity to support and foster high-performing teams that draw on the best and most innovative aspects of each generation.

Participants will identify how their own generational identity influences how they communicate and work effectively across generational groups. This will include participatory exercises that will help participants to explore the different generational identities as a way of developing a broader and more inclusive perspective when managing intergenerational issues in the workplace.

This workshop will be particularly useful to supervisors, managers and others in the public service involved in working within or supporting multi-generational teams and units. 

WHAT WILL YOU LEARN?

• The concept of generational diversity and what it means for managing a multi-generational workplace, teams, units, and at the organizational level.
• The major differences between Traditionalists/Mature Generation, Baby Boomer, Generation X and Millennials and the implications that this has for managing and retaining staff.
• Strategies for managing these generational differences to maximize the unique generational contributions across generational cohorts.
• Recognizing the shared-values across generations and using these similarities in the workplace in the form of coaching and/or mentoring.
• How to work with different approaches to communication, employee engagement, work, leadership and management.

WHAT YOU WILL TAKE AWAY?

• Practical strategies and ideas for managing generational diversity in the workplace.
• Participant Workbook

FEDERAL GOVERNMENT COMPETENCIES

• Values and Ethics: Serving through integrity and respect
• Engagement: Working effectively with people, organizations and partners
• http://www.tbs-sct.gc.ca/tal/kcl/ekl-eng.asp

Agenda
8:45 - 9:00	Introductions and Workshop Overview
9:00 - 9:45	Generational Identities Discussing generational diversity: Avoiding stereotypes Exploring similarities and differences
9:45 - 10:30	Who are the Four Generations? Exploring the Four Generations Intergenerational influences
10:30 - 10:45	Break
10:45 - 11:15	Who are the Four Generations? Continued
11:15 - 12:00	Moving Beyond Generational Myths and Stereotypes  Participants will discuss and evaluate some commonly-held beliefs, assumptions and myths about the generations with the goal of sharing perspectives that debunk these myths and stereotypes and create opportunities for dialogue, better communication and shared-understanding.
12:00 - 13:00	Lunch
13:00 - 14:30	Strategies for Maximizing Generational Contributions in the Workplace Critical incidents and small group discussions
14:30 - 14:45	Break
14:30 - 16:00	Communication Across the Generations Exploring key communication differences across the generations Group observations and experiences on communication and the generations
16:00 - 16:30	Wrap-up and Evaluation Participants will complete a short evaluation