MANAGING AND COMMUNICATING UNDER STRESS (G072)

Workshops > Complete List > Communicating Under Stress

WHY SHOULD YOU ATTEND?

Work-related stress is now one of the biggest causes of absence from the workplace and trends indicate that the figures are getting worse not better. Some degree of stress in our lives is vital. It is what keeps us alert and helps us develop, however, too much stress can lead to both mental and physical illness. This workshop is designed to help us understand what stress is and outline some of the communication and other strategies for managing it. You will experience a range of stress management approaches to find the techniques that work for you. This course will help you contend with the sources of stress that have most impact for you personally.

WHAT WILL YOU LEARN?

  • Identify signs and symptoms of stress
  • Identify sources of stress
  • Measure our level of “day-to-day” stress
  • Identify the difference between stress and burnout
  • Discuss how we handle stress
  • Learn proven communication and other strategies for managing stress both at work and at home

What will you take away?

  • Comprehensive workbook
  • Exercise handouts

Agenda Day 1

  

8:45 - 9:10

Workshop Overview and Participant Introductions

  • Review Course Objectives
  • Stress Buster # 1

9:10 - 10:00

Definition and Causes of Stress

  • Causes of Stress: Write down 10 things that cause you stress (work or personal)
  • Stress Buster #2
Stress survey 

10:00 - 10:15

Break

10:15 - 11:15

Common Signs and Causes of Stress

  • Sign of stress
  • Responses to stress
  • Causes of stress
Plenary and small group discussions

11:15 - 12:00

Effects of Stress

  • Positive and Negative Effects of Stress: Mind,  Body, Spirit
  • Definition of Burnout. Working in small groups develop a definition of burnout
Survey - Learning about our stressors

12:00 - 13:00

Lunch

13:00 - 14:15

Debriefing of Burnout Inventory

  • Stress Buster #4
  • Individual Exercise: “What makes us Comfortable”
  • Cures for Burnout
Small-group brainstorming and debriefing

14:15 - 14:30

Break

14:30 - 16:00

Changing the Changeable - Case Study

  • Small-group discussions and debriefing.
  • Stress Buster #5
  • Stress Buster # 6
Exercise: Stepping out of your comfort zone

16:00 - 16:30

Review of Day One

  • What one thing did you learn today to help you deal positively with stress
  • Qs and As
Homework Assignment: Communication Styles Inventory

Agenda Day 2

  

8:45 – 9:30

Recap of Day One
Debriefing: Communication Styles Inventory

What type of communicator are you?

  • Visual
  • Auditory
  • Kinesthetic

9:30 - 10 :15

Strategies for Communicating under Stress

Flexing your communications style

10:15 - 10:30

Break

10:30  - 11:00

The Positive Approach to Stress Management

  • Creating and sustaining life balance.
  • Individual exercise:
    • What does “balance” mean to you?
    • What does it “look like”?
What are the four most important things that I would like to spend my time on?

11:00 - 12:00

Goal-Setting

  • Identify short, medium and long-term goals for personal, financial, health and work
  • Goal-setting guidelines
Setting SMART goals

12:00 -13:00

Lunch

13:00 - 14:15

Cognitive Restructuring

  • Managing self-talk - Group discussion
  • Exercise:
    • Reframing from negative thoughts
    • Writing positive statements to replace negative ones
  • Managing irrational thoughts
  • Basic techniques for attacking irrational thoughts
Group discussion.

14:15 - 14:30

Break

14:30 - 16:00

Stress Management Techniques

  • Review of several proven techniques for managing stress
  • Exercise, Nutrition, Muscular Relaxation, Meditation, Guided Imagery, Visualization. Abdominal Breathing
Stress Buster # 7

16:00 - 16:15

Personal Action Plan

16:15 - 16:30

Workshop Wrap-up and Evaluation
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Instructor

Maria Sowden

Maria Sowden

Maria Sowden-Weingarden is a CEC Associate and President of TEMAS (Training Executives, Managers and Staff), which was founded in 1985.

read bio

When, Where How much?

Date not set

Suite 205, 223 Colonnade Road
South, Ottawa

$ 675 (+ tax)

Register for a workshop

Online

By mail

The Centre for Excellence in Communications
Suite 214,
223 Colonnade Rd South
Ottawa, Ontario,
K2E 7K3

By email

registration@comcec.com

By telephone

(613) 233 2175

By fax

(613) 233 7617

E-mail Updates

Receive bi-weekly workshop schedule updates by e-mail


Testimonials

"I just wanted to say thanks again for the course today. As I mentioned, these are life skills – we can use the tools and the information that you provided us with today not only in our work environment but in our everyday life. I thoroughly enjoyed myself today and thanks to my organization for giving me the opportunity to attend your workshop"

"I really enjoyed your course and your way of teaching it. It was awesome!"